The inquiries in this topic estão organized into a following sections ao MyAnalytics as part of viva Insights:

The other questions and answers are grouped by role:


Q1. Who can view my data?

Only you can see her data. Ns statistics e insights that ser estar generated são de your data ~ ~ for your eyes only. Your gerente or system administrator cannot panorama your an individual data.

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For more details, see the Privacy guide.

Q2. How does MyAnalytics protect my data?

MyAnalytics uses encontro from her 365 mailbox, namely dia about her email e your meetings plus encontro about her calls e chats in groups or in Skype porque o Business.

MyAnalytics stores your dia in your mailbox itself, and gets a same protection that your email and calendar chin gets. This way your encontro is protected a same caminho your email and calendar information is retained private and protected.

Every calculation the MyAnalytics performs is based on dia that you, yourself, can vai by gathering e examining metadata of her email, meetings, calls, e instant messages, such together their start e end times e their subject lines. In various other words, MyAnalytics automates what would otherwise be der painstaking task; these automatically calculations administer you com transparency into your workplace collaboration habits.

MyAnalytics does no have any type of tracking software running on your computer.

Q3. What dia does MyAnalytics use?


MyAnalytics procedures the data as defined in ns Privacy Guide.

MyAnalytics uses:

Information são de email items:

Metadata - which includes ns email"s timestamp, sender, recipients, and "read" signalActions of various other users who receive your email - para example, even if it is or not they have actually opened your email. (This would be used only in aggregate form, come protect distinguível privacy.)

Information em ~ calendar items:

Type (meeting or appointment)Status (busy, free, out-of-office, tentative)CategorySubjectDurationAttendees

Information a partir de Teams and from Skype porque o Business:

MyAnalytics counts audio calls, video clip calls, and chats that world make in Teams and in Skype para Business as teamwork activities.

OneDrive SharePoint data: MyAnalytics shows naquela count the OneDrive e SharePoint records that you have operated on.

Used só if you have opted in: encontro derived a partir de activities on your computer, such together applications that you"ve used e websites that you"ve visited.

MyAnalytics does not use:

Email and calendar data from world outside of your organization, with ns following exception: MyAnalytics uses encontro that is existing in your very own 365 mailbox. Ao example, if you conduct a meeting with a person exterior of her organization, ns start and end equipe of the meeting can be discovered in your mailbox and therefore estão visible to you. This data, therefore, deserve to be used in computations around your collaboration history.

For MyAnalytics users

Data sources

Q1. Can encontro be extracted a partir de on-premises installations the Exchange or Skype porque o Business?

No. Somente Exchange Online, Skype for Business Online, e Teams estão used as encontro sources that MyAnalytics data.


Q1. Does "meeting time" include equipe that ns block out para personal work-related on my calendar?

If friend block out your calendar porque o personal work-related by making use of an meeting (see develop or schedule an appointment) or through creating a meeting with just yourself, this equipe does no count as meeting time e will count as emphasis time.

Focus time

Q1. Walk "focus time" exclude equipe that i block out para personal job-related on my calendar?

If you block o fim your calendar for personal job-related by using an meeting (see produce or schedule an appointment) or by creating der meeting com just yourself, this time can count as focus time. For more details, watch Focus. To exclude emphasis time, right-click ns appointment and set Show As come Out the Office.

Q2. Why does mine focus equipe seem not correct or inaccurate?

Try ns following come troubleshoot her focus-time totals:


Q1. How a partir de I tell MyAnalytics that ns am on vacation?

If you setup to walk on holidays (or top top holiday), develop an Outlook calendar event that consists of the dia of her vacation e set the estado to Out of Office. MyAnalytics will certainly count inválido focus and meeting hours ao you if you"re away.

Q2. Can I mudança my setups to make time outside that work much more accurate?

Yes. You can change your equipe zone and your working equipe in her Outlook settings.


Q1. How são de the MyAnalytics digests concertos up in Outlook?

Your MyAnalytics digests estão system generated notifications that do not go through a standard email shipment process. They are inserted directly into her Outlook get mailbox by MyAnalytics.

Opt out

Q1. Have the right to I opt o fim of MyAnalytics? e if I são de (or if one admin opts me out), have the right to I opt earlier in later?

Yes to both questions. You have the right to opt out of accessibility to distinguível parts the MyAnalytics or out of tudo of MyAnalytics in ~ once. And you deserve to opt ago in novamente later, if you want.

See the following para details:

Opt out of tudo of MyAnalyticsOpt o fim of various elementsOpt in come MyAnalyticsQ2. Have the right to I include or remove a Insights Outlook add-in?

Yes, girlfriend can. Yet first, what"s ns difference between "opt out" and "remove"?

Remove ns Viva Insights Outlook add-in

Follow these measures to remove ns Viva Insights add-in são de your Outlook ribbon.

On the Outlook home Ribbon, select a Get Add-ins icon.


Select My add-ins.

In Admin-managed, select ns ellipsis (...) porque o Insights, e then pick Remove.


Add a Viva Insights Outlook add-in

Follow these actions to add ns Viva Insights add-in to your Outlook ribbon.

On ns Outlook casa Ribbon, select ns Get Add-ins icon.Select Admin-managed.Find Insights, e then choose Add.

Visibility and access

Q1. Why can"t ns see a MyAnalytics dashboard?

The MyAnalytics dashboard is apenas um available if your company has a qualifying plan. Qualifying plans ser estar listed in Plans and environments. If an company has no qualifying plan, that is members can"t see any kind of of a personal insight elements, including the dashboard, and MyAnalytics does not use their data.

Q2. I used to get a dashboard full of dia but agora it"s grayed out. What happened?

Your personalized dia is only accurately calculated as soon as you have naquela minimum level that activities com 365. Check ago on her MyAnalytics dashboard in der few dia to get naquela fully personalized experience.

Q3. Even though ns don"t have naquela MyAnalytics license, why is ns MyAnalytics toggle "on" in ns MyAnalytics dashboard"s feature settings? What will happen if I mudança it?

MyAnalytics will not be easily accessible to friend if girlfriend don"t have naquela license. However, your encontro contributes to the email check out statistics for other users. Porque o example, when you receive naquela qualifying email and read it, MyAnalytics consists of that statistic in the read percentage that"s shown to the sender. Friend can change this and not contribute dia by turning ns MyAnalytics toggle turn off in a Feature settings on ns dashboard.

Q4. How can ns find fora what my plan is?

Some MyAnalytics function descriptions começo with Applies to: sections that describe 365 or 365 "plans," and then allude to ns Plans e environments article. What plan a partir de I have?

You can identify her plan (and likewise your service plan) by adhering to these steps:

In ns upper-right corner, under My account, select My account:


On ns My account page, under Subscriptions, choose View subscriptions:


On the Subscriptions page, find your plan and your service plan listed under Licenses:

In a following example, a plan is " 365 E1" e the MyAnalytics-related service arrangement is "Insights by MyAnalytics":


In ns following example, ns plan is " 365 E5" e the MyAnalytics-related service plan is " MyAnalytics (Full)":


Q5. In what languages are the facets of MyAnalytics available?

See MyAnalytics languages.

Q6. If mine assistant manages my email and calendar, does MyAnalytics encompass these activities in mine data?Email sent out by her assistant on her behalf is not contained in your data. MyAnalytics apenas um includes encontro about email that girlfriend send from your mailbox.However, MyAnalytics does incorporate your calendar occasions in her data, including the events created e accepted on your behalf by her assistant.Q7. Go MyAnalytics use cookies?

MyAnalytics only uses cookie to authenticate users porque o the dashboard. See Privacy Statement para more around cookies.

Q8. Which MyAnalytics experiences incorporate Windows 10 activity history?

MyAnalytics provides Windows 10 Activity history to strength insights associated to time spent in documents within working hours e after hours. These show up together Food para thought in the MyAnalytics dashboard. A time invested in files is also included to the rude collaboration time e affects metrics, such as “Time easily accessible to focus” e “Quiet hours.”

Q9. Como as can I examine if window 10 Activity background is permitted on my device?

Open windows Settings.

Search porque o “Activity background Privacy Settings.”

The following two settings need to be selected for MyAnalytics come use the data.


Q10. Will MyAnalytics work porque o shared mailboxes?

No; currently ns MyAnalytics service setup cannot it is in used with shared mailboxes.

Q11. When a dashboard is activated, go it show any historical encontro or does it start from the day of activation?

After activation, MyAnalytics procedures historical dia for 4 weeks before ns date of activation. No dia before this four-week date variety is displayed in a dashboard. Porque o calculating active collaborators, MyAnalytics procedures historical encontro for the previous 12 months.

Insights Outlook add-in

Q1. A Insights Outlook add-in display screens task cards (commitments). Estão they easily accessible in tudo languages, or simply in English?

The task cards of the Outlook add-in estão available only in English.

Q2. Have the right to I vai email check out rates porque o shared or an additional mailboxes?

MyAnalytics does no use data from common or an additional mailboxes.

Q3. Why estão read statistics no available para some of mine email?

To see review statistics ao an email that you sent, girlfriend must have actually sent the within a past 14 mim to in ~ least five recipients.

For it administrators

The concerns in this section are sorted into ns following areas:

Admin administration tasks and capabilities

Q1. How do I manage a MyAnalytics experience ao users?

You deserve to manage the experience in dois ways:

Q2. How can ns pilot MyAnalytics to naquela subset of users?

Turn on a "Insights by MyAnalytics" OR "MyAnalytics (Full)" service plan for the pilot users. Due to the fact that these plans estão enabled through default, you"ll should confirm that a plans are turned off porque o other users. Para details on como as to rotate off a plans, watch Assign licenses to users.

Q3. Como as can I regulate MyAnalytics experience in 365 GCC?

You can enable or disable MyAnalytics experience by following the applicable steps in assign licenses come users. Much more granular controls for each user surface ar will be accessible by the fim of 2019.

Q4. How can ns manage a Windows 10 task history ao the organization?

You have the right to set the following two group Policy settings at a tenant level para the organization:

SystemOS PoliciesAllow upload the User ActivitiesSystemOS PoliciesAllow posting of User Activities

For details, see novo policies for Windows 10.

Feature visibility and access

Q1. What browsers deserve to I use with MyAnalytics e the Insights Outlook Add-in?

See browser support in Plans e environments for a list of web browsers that ns MyAnalytics dashboard supports.

As one Outlook Add-in, the Insights Outlook Add-in requires a browser compatible com your system"s platform e operating system. For details, watch Browsers used by office Add-ins.

Q2. How can I confirm that a Insights Outlook add-in is installed?

See check installation of ns Insights Outlook add-in to confirm it"s installed.

Q3. How long before novo users have the right to access ns dashboard e other MyAnalytics elements?

The dashboard is obtainable to MyAnalytics users naquela few dia after gaining assigned a license with naquela MyAnalytics company plan. Para more details around when novo users compreendo access come MyAnalytics, see access to MyAnalytics elements.

Q4. How a partir de the MyAnalytics digests show up in Outlook?

The MyAnalytics digests are system generated notifications that do not walk through the standard email shipment process. They ser estar inserted straight into der user"s Outlook inbox by MyAnalytics. Digests cannot be controlled by email setting transport rules.

Q5. I have not received my Skype para Business data. It seems to have improvável missing. Where is it?

Skype porque o Business encontro is typically prompt. However, in rarely instances, users have the right to experience delays of em ~ two to 4 days. User actions perfect on der Friday could not be contained in MyAnalytics computations that ser estar executed a following Monday. In such cases, non-working time, which has Teams data, is updated later. Similarly, details meetings could be significant as "Late start" after der day or two, or der digest sent on naquela Monday or Tuesday to her Outlook inbox, can not instantly include a data. In tudo de such cases, ns metrics are updated as shortly as the dia is updated.

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Q6. I m sorry features are not obtainable to which organization plans?

The cards that show email check out rates e document open up rates ~ ~ not currently accessible with ns Insights through MyAnalytics company plan.